Many people have asked me this age-old question, is it possible to get Facebook Messenger Bots for business? To be completely honest with you, I haven’t seen any proof that this is possible, but some experts have come up with their own opinions and suggestion. From my point of view, I am not trying to make you a believer, but I would like to point out the facts as we haven’t really got that far with the technology yet. So, let’s look at this one fact for a fact. Have you ever seen any case where an online user has asked for a particular feature or application? If yes, then there must be a way or software program to give them what they want or need!
In order to get this feature to work for a small business owner or even for a personal use, there has to be a series of factors that can be considered. First of all, a person or a group of people cannot ask a Messenger Bot for a pizza. But if someone wants a pizza, he/she can simply log into the relevant Facebook profile and set up a request, this is how the bot will respond to him/her. However, at the same time, the bot cannot give a direct reply or a survey or any other kind of feedback as this is not possible.
The second factor is that it needs to be a feature that many people will be able to use and find useful. This is where the Facebook chatbot emerges to play its part. As far as popularity is concerned, Facebook Messenger Bots for business has gained more popularity than any other bot available on Facebook at present. The main reason for its popularity is that almost everyone uses Facebook messenger these days.
The third factor is that any kind of information that is sent by the bot is received directly by the customer. This means that every single message sent by the bot is read by the customer. In fact, Facebook Messenger Bots for business has proved to be very beneficial because of this advantage. Apart from reading messages, they can also answer messages, check out pictures posted in the wall and perform various other customer support activities.
The fourth and probably the most important aspect of Facebook Messenger Bots for business is that it can perform scheduling appointments. Any kind of professional service, whether it is the appointment bot for cleaning or the scheduling bot for meetings, the bot can perform all these functions. It can manage user information, email addresses and contacts, messages and calendars, according to what the user wants it to. To top it all, it can even manage the contacts of the user or can send email to multiple users. The entire functionality can be customized according to what the business owner needs.
To top all the things, a business owner can target his customers and narrow down his market using this innovative application. For example, using Facebook Messenger Bot for organizing meetings, a user can narrow down the people whom he wants to meet, who are likely to benefit from his product or services and can even specify the country, state and city where the person wants to meet the targeted audience. This feature is very helpful as it ensures that only those who are actually looking forward to meeting the target audience will receive the business messages.
Lastly, a business owner can benefit from Facebook Messenger Bot by building and maintaining an active and interesting social networking page. Since a business uses Messenger Bot for communicating with customers, he can use this chatbot to create a page in Facebook that will act as its primary form of communication. Using Facebook’s fan page, a business owner can easily attract leads and followers and encourage them to sign up to become part of the Facebook community. This Facebook fan page can be easily accessed using a Facebook chatbot as it can search for conversations about the products and services that one wishes to promote.
Since it has been already proven that a business uses Facebook Messenger Bot effectively in its marketing strategy, it is time to give this tool a chance to prove itself. At first glance, this might seem like a gimmick as well as an attempt to sell more Facebook applications to users but this application has the potential to create a revolution in the world of mobile apps. This is because of its ability to perform tasks that traditional chat programs cannot. This is the reason why a lot of businesses are already considering the idea of having Messenger Bot as their new communication tool. In fact, Facebook is even considering making it mandatory to have a Facebook Messenger Bot in all their new applications that they are planning to launch in the future.