The new product called chatbot marketing software by Google is revolutionizing the online marketing industry. What was once a simple chat application has now become a full featured program that allows businesses to reach a different audience from their existing market niche. With chatbot marketing software you can integrate a chat application into any website or blog to help you create conversation and drive sales. Its no longer just text; now its interactive. No longer just chat…get the whole company on the same page, via chatbot, to drive sales and build customer relationships.
Chatroulette is a chat bot application used by clients to browse the chat site for chat bot experience and inquiries. It’s free to use, but the advanced features available require a fee. This is a great addition to an existing website for a way to enhance its client experience and increase customer satisfaction. Its not just a question, this advanced contextual chatbot provides answers in real time, based on what the user has typed in. Questions and suggestions are displayed along side of the chat log so you can see what the chat bot is searching for.
Another innovative feature of chatbot marketing is the ability to receive multiple leads from one or more leads. These chat bots will connect you with individuals who are searching for a certain type of solution. You can then send them messages directly to them, driving traffic back to your website. This type of lead generation platform is becoming very popular and will definitely make an impression on your potential clients.
Other advanced chatbot features include personalized follow up messages. For instance, if your customer requests a quote, you can send them a message with a generic quote and then give them your unique quote for their particular situation. Your customer might then choose to use your link to contact you. This bot uses sophisticated algorithms to determine which questions to ask and which to discard, so your chats will be as fresh as the customers themselves. You’ll be able to find out exactly what they need and want, and give it to them without spending hours each day searching for leads.
In addition to making sure your customer’s needs are fulfilled, chatbot app development makes it easy to manage your leads. With the various types of chatbot software, there is no reason not to be able to keep tabs on which ones are performing well and which ones need more work. This will help you better serve your clients and make sure you’re making the most of the time you have to help others succeed. If you have time for yourself, it makes sense to take advantage of it.
There is nothing worse than speaking to a total stranger and all but alienating him or her with your vocabulary, manner of speaking or your entire conversation. Many chat Bots use an artificial intelligence called “folk psychology” to take a bit of each client’s personality and translate it into their language. This way your chatbot not only understands the words he or she speaks, but they also instantly know how to use those same words in a way that will both be enjoyable to the client and create a bond that’s based on a deep understanding of human language. With more traditional businesses using chat bots as part of their customer relationship management solutions, it’s becoming clear that nothing is safe from the advancements in conversational marketing.
Another advantage chatbots help with is that they save you time because they’re able to take care of most if not all of your lead management responsibilities for you. Because all of your inquiries and leads are already pre-qualified by your chatbot, all you need to do is direct them to one of your web pages and sit back and watch your sales increase as the number of inquiries they close increases. Chats also streamline your customer service department, freeing up your staff for other responsibilities and allowing your agents to spend more time interacting with your clients as well as fulfilling their inquiries. Finally chatbots are much easier to program than your average agent and can be programmed to do anything from follow up to actually making the sale.
Some chatbot providers such as Mandell-Brown provide chatbot installation and chatbot support as a service, but many of the new bot packages available today are plug and play applications that require no additional server installation. These types of chatbot packages work just like your standard web browser and usually have a web browser back end and a flash player front end – which makes it easy to embed videos and audio into your chatbot conversation. A button-based bot, often referred to as a “web-based bot”, is a bot that interacts with your website through an HTML chat box, and is generally easier to set up and less expensive than the new generation of chatbot packages.